Re-Use Specialist

Who We Are

Our world has a waste problem. We’re tackling it head-on. 

Debrand is North America’s most comprehensive textile sustainability and circularity hub for apparel and footwear brands. Through our next-life logistics services, we help one of the most planet-damaging industries course correct by working with brands to extend the life of their products—and the precious resources used to make them—as many times and ways possible.

We collaborate with transformative companies like lululemon, Everlane, Canada Goose, Aritzia, and Eileen Fisher (just to name a few), building systems of sustainability and circularity into their businesses by identifying the best next-life channels for our clients’ damaged, returned, and otherwise unused products. Our holistic ecosystem approach for next-life logistics combines in-house tech-enabled sortation with expert solution partnerships to deliver the highest impact possible at scale in reuse, recycling, responsible disposal, and circular textile innovations.

Since 2008, Debrand has been dedicated to keeping apparel and footwear out of international landfills and into domestic recovery systems. We turn supply chain challenges into clear-cut, brand-aligned solutions that are better for businesses and the planet’s health. Our goal is to propel the apparel industry’s sustainable future by implementing a circular system to help textiles live on and on (and on).

Job Summary

We’re hiring a Re-Use Specialist to join our Delaware facility and play a key role in leading our apparel training and auditing systems. This role is ideal for someone who can digest large volumes of information quickly and effectively communicate it to frontline teams. You will drive quality by training warehouse associates on condition grading, auditing their work, and continuously refining our Unified Training Framework in collaboration with the Partnerships & Sustainability (P&S) Coordinator and Partnerships Manager.

You thrive in ambiguous environments, adapt to change with ease, and see challenges as opportunities. You are self-motivated, attentive, and always follow through. Every day will come with different tasks and challenges. You rely on your experience and data to help make intelligent decisions. You thrive in a fast-paced environment and are attentive to the details. You’re familiar with the apparel and textile industry and lead with integrity. You are creative in your approach to problem solving and your ability to adapt to change will challenge you to achieve and exceed outcomes.

Core Responsibilities

Training & Team Support

• Deliver hands-on training to warehouse associates on Debrand’s Unified Training Framework, focusing on accurate and efficient condition grading, material identification, and partner-specific sortation criteria.
• Facilitate onboarding sessions for new hires, including foundational education on material types (e.g., natural vs. synthetic fibers), garment construction, wear-and-tear thresholds, and brand guidelines.
• Demonstrate sorting techniques and quality benchmarks using physical examples, visual aids, and scenario-based learning.
• Translate complex partner requirements and technical material standards into accessible, actionable instructions for warehouse teams
• Reinforce best practices through ongoing floor presence, shadowing, and real-time coaching, adapting your approach to different learning styles.
• Create and update training documentation (e.g., sorting guides, checklists, FAQs) to reflect the latest partner needs and internal process changes.
• Conduct scheduled training refreshers and targeted “micro-trainings” in response to audit findings or operational shifts.
• Identify skill gaps or recurring challenges in team performance and develop corrective training interventions accordingly.
• Serve as the subject matter expert for sortation-related questions, providing accurate and consistent guidance to team members.
• Coordinate cross-training opportunities to build flexibility and coverage across multiple streams.
• Collaborate closely with the Partnerships & Sustainability Coordinator to pilot new training methods and evaluate their effectiveness.
• Ensure training aligns with health and safety standards as well as overall operational goals, contributing to a safe and productive environment.
• Track training progress and outcomes for individuals and the team as a whole, reporting insights to relevant stakeholders.

Auditing & Quality Control

• Perform regular audits of sorted apparel, footwear, and accessories to assess condition grading accuracy, material composition, and alignment with partner-specific reuse and recycling criteria.
• Use visual and tactile, in addition to tech-enabled inspections to verify sorting decisions across a range of categories (e.g., resale-ready, repairable, recyclable, landfill-avoidance).
• Monitor consistency in quality standards across teams and shifts, identifying trends and recurring issues.
• Provide in-the-moment coaching and correction to warehouse associates to ensure continuous improvement in sortation accuracy.
• Maintain detailed audit logs and quality assurance documentation using Debrand’s in-house auditing tool to track outcomes over time and support reporting requirements.
• Ensure compliance with partner-specific constraints such as damage thresholds, brand restrictions, labeling, material content, or resale market guidelines.
• Collaborate with cross-functional stakeholders to troubleshoot sorting errors or gaps in partner requirements.
• Escalate systemic issues or material inconsistencies to all relevant stakeholders with clear documentation and actionable insights.
• Recommend improvements to the Unified Training Framework based on audit findings and observed knowledge gaps.
• Support onboarding of new warehouse staff by validating early sortation work and reinforcing correct grading methods.
• Provide quarterly summaries of audit performance to support partner reporting and internal reviews.

Administrative & Cross-Functional Support

• Collaborate with internal stakeholders across Sales, Marketing, Project Management, and Operations to ensure alignment and information flow.
• Assist in drafting partnership proposals, presentations, and related documentation.
• Organize, attend, and actively participate in stakeholder meetings, capturing key outcomes and action items.
• Prepare and distribute clear, professional presentation materials for internal and external use.
• Manage the shipment of product samples to partners, including providing quality assessments and audit prompts to the Solutions Team.
• Support the completion of reporting requirements for the Account Manager and Project Manager.
• Maintain efficient communication and time management across project meetings, emails, and weekly 1:1s using Outlook and Microsoft Teams.
• Perform additional administrative tasks and provide operational support as needed to ensure smooth project execution.

In order to be considered, the following will be required:
•    Legally authorized to work in the USA and travel to Canada for training at our Vancouver HQ.


Your Qualifications

·    Bachelor’s degree in a relevant field (e.g., business administration, sustainability, supply chain).
·    2–4 years of experience in training, project coordination, or team management.
·    Strong written and verbal communication skills across all levels of an organization.
·    Demonstrated interest in environmental and social sustainability and ethical practices.
·    Familiarity with re-use and recycling channels is a strong asset.
·    Analytical thinker with a metrics-driven and process-oriented mindset.
·    Excellent problem-solving and project management abilities.
·    Highly organized with strong attention to detail; able to exercise sound judgment in ambiguous situations.
·    Positive, collaborative team player who thrives in dynamic, global environments.
·    Brings energy, joy, and a solutions-focused attitude to work.
·    Comfortable with data entry, inventory systems, and digital tools (Outlook, Excel, scanners).
·    1+ years of warehouse or distribution experience (preferred).
·    Must be available to work on-site at our facility five days a week.
·    Able to lift/move 10–50 lbs and perform physical tasks (e.g., standing, kneeling, crouching).

What We Offer

•    Salary: $60,000 – $75,000 USD
•    Job Type: Full-Time 
•    Start Date: September 2025 (or Earlier)
•    Vacation: 2 Weeks per Year
•    Sick Days: 5 Days per Year 
•    Health benefits 
•    Reporting to: Lina Gomez Londono, P&S Department
•    Department: Partners & Sustainability
•    Job Location: 201 Founders Court, Delaware, OH with limited remote work from home flexibility   

At Debrand, we believe the workplace should be equitable, inclusive and empowering for every employee. We are an equal-opportunity employer and make employment decisions based on merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or disability status.